FAQ & model guide

On your iPhone open Settings → General → About. The model name (for example “iPhone 16 Pro”) is shown at the top. Choose exactly that model on the product page — a case for the 16 Pro will not fit the 16 or the 16 Pro Max.

iPhone 15, 15 Pro, 15 Pro Max, 16, 16 Plus, 16 Pro, 16 Pro Max, 16e, 17, 17 Pro, 17 Pro Max, iPhone Air, 18 Pro and 18 Pro Max. We don’t make cases for other phones at the moment.

With your AirPods connected, open Settings → Bluetooth on your iPhone and tap the ⓘ next to them; the model is shown there. We make AirPods cases for AirPods 4, AirPods Pro 2 and AirPods Pro 3.

Email us before dispatch and we’ll change it. If it has already arrived, you can return the unused case under our returns policy and order the right one.

Our card holders are MagSafe-compatible: they attach magnetically to iPhone models with MagSafe, or through a case that is itself MagSafe-compatible. If your case has no magnetic ring, the card holder will not hold through it.

Yes. In our Pressed Flower Cases, AirPods cases, charms, straps, card holders and grips, the flowers and leaves are real plants, pressed flat, dried and laid in by hand. Our Botanical Label Cases are printed with our own drawings instead.

It will have the same plant, colour family and layout, but because every flower is real, the size, shade and exact position of each one varies a little. No two are identical. If you want a design that is the same every time, choose a Botanical Label Case.

Yes, slowly, in strong direct sunlight. Months on a car dashboard or sunny windowsill will soften the colours towards cream or brown. Kept in a pocket or bag, they hold their colour much longer. We would rather tell you now than surprise you later.

Common garden and meadow plants: daisy, lady fern, English lavender, white clover, wood forget-me-not, heartsease, hydrangea and baby’s breath. We do not use protected species.

They protect the back and edges of your phone from everyday scratches and scuffs. They have not been drop-tested, so we don’t claim any drop rating.

The currency of the country you deliver to: GBP, EUR, DKK, SEK, NOK, CHF or USD. You can change your delivery country with the “Ship to” button at the top of every page. The currency code is shown next to every price.

With the payment methods shown at checkout. Card payments are processed securely by Stripe, and PayPal payments by PayPal; we never see or store your full card number.

It depends on the country — from £3.95 in the UK. All parcels are tracked. See Delivery & import charges for every country.

Deliveries outside the UK (EU, Norway, Switzerland, US) are imports, and the carrier may collect import VAT, duties and a handling fee before delivery. These are not included in our prices. Details are on the delivery page.

Yes — unused items within 30 days, and UK and EU customers also have a 14-day right of withdrawal. See Returns & withdrawal.